Privacy Policy

HardTenn Industries, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

• Fill out our contact form (name, email address, phone number, message)
• Request a quote or consultation
• Communicate with us via email or other methods
• Subscribe to our newsletter or marketing communications

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process and fulfill your requests for quotes or services
• Send you information about our services, promotions, or updates (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect our rights and prevent fraud
• Analyze website usage and trends

3. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, email services, and analytics.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with your explicit consent.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 General Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to certain processing of your information

5.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect, use, and disclose
• Right to Delete: Request deletion of your personal information (subject to certain exceptions)
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt-out of the sale or sharing of personal information (we do not sell personal information)
• Right to Non-Discrimination: Exercise your privacy rights without discrimination
• Right to Limit Use: Limit the use of sensitive personal information

To exercise these rights, please contact us using the information provided in Section 9 below.

5.3 Virginia, Colorado, Connecticut, and Other State Residents

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states with comprehensive privacy laws have similar rights to access, correct, delete, and opt-out of certain processing of personal information. To exercise these rights, please contact us using the information provided in Section 9 below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

HardTenn Industries, LLC
Email: joseph@hardtenn.com
Location: Tennessee, United States

10. Do Not Track Signals

Our website does not currently respond to "Do Not Track" signals from web browsers. However, you can control tracking through your browser settings.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

12. International Data Transfers

Your information may be transferred to and processed in the United States. By using our website, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.